Shipping policy
📦 The Journey of Your Package
1) Dispatch & Our "Traffic Light" System
We are dedicated to getting your lashes and glosses to you as quickly as possible! Because we are a growing business balancing various commitments, our shipping speeds can vary. To stay fully transparent, we use a Shipping Traffic Light System.
Please check the current status here. This is updated monthly so you know exactly what to expect regarding processing times before you order.
2) Keeping Track
Once your order is on its way, you’ll receive a confirmation email featuring a direct tracking link. Please double check that your email address is correct at checkout so you don’t miss this update!
3) Delivery Notes & Our Kindness Policy
Address Accuracy: Please triple-check your shipping address! If you notice an error, contact us immediately. Once a package has been dispatched, we are unfortunately unable to change the destination.
Mutual Respect: While we are always here to help resolve issues, please remember that we—and the couriers we work with—are human. Mistakes can happen, and we ask for your patience and respect when reaching out. Abuse will not be tolerated. Simply send us a polite message, and we will do our absolute best to assist you.
International Babes
We love our global community and ship worldwide!
Customs & Taxes: Please be aware that any local customs fees or import taxes are the sole responsibility of the customer.
Timeline: Most international orders arrive within 15 working days, though please keep in mind that customs processing can occasionally cause slight delays.
